I've been getting my eye examination at Stahl for the last couple of years.<br><br>I must say Doctors' attention is absolutely amazing... the office secretaries should learn from them!<br><br>I have no complaint when it comes to my yearly exam. I got the appointment and didn't have to wait much once I got there. My first examination was done by Dr. Chang. He is very kind and thorough. When I mentioned I was concerned about some floaters, someone else came in to take a look. Now I know that was Dr. Galo. He explained it is something very common and that there was not much to do. He was certainly reassuring. I've got lenses done there twice. They have a large selection of frames and both times the lenses were ready before the estimated time.<br><br>After I got my lenses I decided to have my contact lenses fitting done thru them. I got an appointment for Thursday, October 4th. I wasn't sure if that was the actual date of my appointment so I called that same morning to confirm it (unlike other healthcare providers, they do not call to reconfirm your appointment, so be sure you do that). My appointment was supposed to by at 10:00, so I tried to reach them by 9:00 but no one picked until 9:42. The lady on the phone said that indeed my appointment was confirmed for that same day by 10:00. When I got there I was told by one of the secretaries that the doctor was not in that day and that all she could do was reschedule me... for two weeks after. Now, if you run out of contacts, you know two weeks in non-admissible. So I asked her to please explained the doctor what just happened to see if he would consider to squeeze me in before that, because not only they failed to call me to reschedule, they failed to tell me not to come when I called earlier that day. The same day a lady by the name Sonia called and said that the doctor would see me the following Wednesday by 9 AM.<br><br>I went there... and the doctor was not there nor was his secretary. The secretaries of the other doctors were there, but they won't bother to ask who are you there to see. I saw a doctor came in shortly after that and still no one asked the reason for my visit. After about 10 minutes a Doctor came out and HE is the one who approached to asked if I was being helped. I said I was there to see Dr. Galo and he said that he would let him know. Next, Dr. Galo came out to the front desk and asked "who told you to come at 9?". He explained that he's usually not there by that time, but that since he was there he would gladly do my fitting. He is absolutely kind and explains to you all of the do's and don'ts and the functioning of your eyes. Since he didn't have my insurance information handy, he said we would take care of the payment on my following visit, and he said I could come the following Wednesday by 10 AM. Once again, I arrived there and Dr. Galo's secretary was not there and once again the other secretaries couldn't care less why are you there for. I think Dr. Galo may have forgotten to put my appointment down into his schedule or to ask his secretary to do so. He came out to the front desk and asked " who is your Doctor?" and I said "you". In any case, he was there and took a look at me a couple of minutes after, and he even took care of writing a receipt for me. I think he was relieved when he saw I was paying with cash instead of credit card. The regular cost of a contact lenses fitting there starts at $75, which is definitely reasonable. I got a discount through my insurance, so it came down to $62. He explained I could ordered my lenses through them. They do the pricing based on 1-800 contacts prices and the Doctor explained I was entitled to get a good rebate through my insurance. I declined, because I know 1-800 contacts is not the best price out there, but I think for them to go by a well known online retailer pretty much tells you they are not trying to rip your pockets. <br><br>Overall. I think they could definitely be more organized, but the Doctors are so good that they are worth going thru the hassle. I would say, if you want to have a fitting, try and call the week before to reconfirm, because as far as I know Doctors are not in this office 5 days a week. Besides what I've explained, I definitely recommend Dr. Galo Andrade if you need to get your contacts prescription.